We respect your privacy. This page explains what information we collect about you, why, and how you can control it.
What we collect
- Order data — name, email, shipping address, items, payment confirmation (processed by Stripe).
- Account data — email address if you subscribe to our newsletter.
- Analytics — anonymised page visits, device type, referrer, via Google Analytics and Mixpanel.
- Essential cookies — session, cart contents, CSRF tokens. These cannot be disabled.
Cookies we use
- Strictly necessary — session, cart, language. Set always.
- Analytics — Google Analytics (
_ga,_ga_*), Mixpanel (mp_*). Set only after you accept below. - Marketing — Meta Pixel, Google Ads. Set only after you accept below.
Legal basis (GDPR)
For customers located in the European Economic Area we process your personal data under the following lawful bases: contract (order fulfilment), legitimate interest (fraud prevention, security), and consent (analytics, marketing cookies). You can withdraw consent at any time via the banner at the bottom of the page.
Your rights
Under the GDPR you have the right to:
- Access the personal data we hold about you.
- Request rectification or erasure ("right to be forgotten").
- Object to processing and request data portability.
- Lodge a complaint with a supervisory authority.
To exercise any of these rights, contact us at privacy@931.tea.